Privacy Policy

Gense Technologies recognizes that you trust us with your information each time you log in to the Gense app. That’s why we stand committed to ensuring that your privacy is secured and protected, consistent with the guidelines set forth in the General Data Protection Regulation and other privacy laws. We understand that your information is important to you as it is important for us. This Privacy Policy (“Policy”) helps you in understanding what information we collect and explains why we collect information that you share with us and to what extent we make sure of such information.

Information That We Collect

We may collect the following information every time you log in or subscribe to our app and its services.
Your basic personal details such as name, email address, telephone number, age, and gender;
Internet Protocol (IP) address, location, internet service provider (ISP), and cookies or HTTP cookies and other similar technologies; and
Your login/logout time and online behaviour on our app; and
The type of data or content you fill in (e.g. our risk assessment questionnaire, biometrics) and view (e.g. EIT data, reports) on our application.

How We Use and Store Data

Data Use

The information that you share allows us to improve your experience with our application and personalize your reports. This also helps us provide you with better products and services. All the information and data that you share with us may be used for the following purposes:

Our internal data records
Improve our products and services
Identification purposes
To contact you in response to enquiry and concerns
Send you promotional emails about our products and services, latest offers, and other things that we consider might be relevant to you
Contact information for market research purposes (with your consent)

Data Retention
We will retain personal information and/or data within the necessary period to carry out the purposes set out in this Policy. We will also ensure that such retention is within the boundaries or limits as allowed by law. You may request details about your personal information and a small fee would be payable. If you would like to request a copy of your personal information, you can write to us at info@gense.tech.

Data Transfer
Your personal information and/or data may be transferred to another location, in areas beyond your state, province, and/or country’s jurisdiction, which may have different data protection legislation and regulations from those of your location. By signing up for our services, you hereby consent to the transfer of such information and/or data subject to any existing laws.

Data Disclosure
We stand by our commitment to ensuring the security and privacy of the uploaded information by its clients and end-users. We will never lease, distribute, rent, or sell your personal information to third parties unless we have your permission or are mandated by law.

Information Security
To prevent unauthorized access or disclosure, we have put in place physical electronic procedures to safeguard and secure the information that we collect from you compliant with the law.

Links to Other Websites

Our application contains links that lead to other websites. If you click on these links, Gense Technologies is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our application.

Restricting the Collection of Your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by contacting us via info@gense.tech and we will be more than happy to change this for you.

How to Contact Us

We at Gense Technologies believe in open communication. If you have any questions and/or clarifications about this Privacy Policy, please send us an email at info@gense.tech.

Changes to Our Privacy Policy

Gense Technologies may modify or update our Privacy Policy from time to time. Please feel free to review it every once in a while. Should you fail to do so, we can provide you notice of modification or updates as soon as we can.